Shipping Information

PLEASE NOTE THAT WE WILL BE AWAY ON HOLIDAYS FROM 20TH SEPTEMBER TO 6TH OCTOBER 2024, SO ORDERS WILL NOT BE POSTED DURING THIS TIME.

WE WILL RESUME SHIPPING OF YOUR ORDERS ON OUR RETURN FROM 7TH OCTOBER 2024.

THANK YOU 

For all shipping enquiries, particularly to New Zealand destinations, please contact Safe Journey foods on email hello@safejourneyfoods.com.au

What are your shipping rates?

We use Australia Post ’If it Packs, It Posts’ flat rate postage for items weighing up to 5kg for all our shipping.

For larger/heavier/bulkier purchases, please contact us directly before confirming your order in order to work out the postage costs.

For New Zealand destinations, please contact us directly before confirming your order in order to work out International postage costs.

Our packages are sent by flat rate sending https://auspost.com.au/flat-rate-sending

Where areas do you deliver to?

We deliver throughout Australia and New Zealand. We use Australia Post services for our deliveries and all deliveries are dispatched within 24 hours of purchase if the product is in stock. You will be advised if the requested product is out of stock or in transit, with expected time of delivery. Please note that all delivery times will be according to Australia Post’s timelines and prevailing COVID-19 restrictions.

Customs and Border Control Requirements

To our New Zealand customers, it is your full responsibility to comply with all the requirements, responsibilities and payments of your Customs and Border Control agencies. Safe Journey Foods will not be held responsible or liable for any customs or border control matters.